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When a document is submitted for translation there is an entire team that is involved with the final product which is thoroughly proofed and investigated before it is finalised. Beyond translator, editor and proof-reader, you have a project manager and may have desktop publishing team all working to deliver you your final translation, providing an accurate representation of your original (source) text.
The translator gets your project started. Each translator is selected for their background as a subject matter expert in your field with native language translation experience for your target audience. With expertise and experience in your subject matter, your translator understands the content better than a generalist linguist would and can best convey it in your target language.
The editor adds more subject matter expertise and native language experience to your translation project. The editor checks the translator’s work to catch any errors before they are moved along in the system. The editor performs linguistic quality assurance (LQA) to make sure that the translation is clear, correct and concise.
Once the translator and editor have completed their tasks and the translation has gone through linguistic quality assurance (LQA), depending on your project, the next step may be with our desktop publishing team. The desktop publishing team is responsible for reproducing the layout of the source file using the translated content. Multilingual DTP experts eliminate any difficulties that come from text expansion or retraction or character differences from source text to your target language translation.
Publishing quality assurance (PubQA) occurs after desktop publishing when they proof the file. In the process of proofing the overall look, feel and layout of the project, they also will catch if something is missing and notify the Project Manager (PM). If the PubQA team finds errors, they notify the PM who then will send it back to the editor for review and to correct any mistakes or confusions that have been made.
The Project Manager is responsible for overseeing the entire project. It is the Project Manager that selects the translator(s), editor(s) and proof-readers(s) and interfaces between the translation team and you the client to ensure that the entire project goes smoothly. It is then the PM who works with the translator and editor to correct any errors uncovered by linguistic and publishing QA. Depending on the size of your translation project, you may have multiple translators and editors overseen by your assigned PM. An experienced Project Manager is your point of contact throughout the translation project and has the ultimate responsibility for finding and eliminating any errors in the project.
At the end of each translation project there is time set aside for client review. This gives you the opportunity to review the project and have your own in-country team make take one last look at the translation before the entire translation is finalized. This is another opportunity to provide feedback and to make final improvements to the final translation.
When working with Logical you can be assured that our translators are vetted from top to bottom. Quality control is inherent in the process. There are many levels and people on our team that work to make sure that your final product is the optimal translation for your needs. There is literally an entire team giving input to your project that mistakes are sure to be caught.
It is very easy to take quality in translation for granted. Few realise how a seemingly simple translation goes through multiple steps and multiple experts to ensure that any errors are caught, re-examined, eliminated and how much your final translation has been vetted.
With over 2 decades in the industry, our experience and vast global reach of language professionals puts us ahead of our competitors in terms of quality control and output.
Securing client content and cybersecurity is a prime focus at Logical, providing our clients with confidence in our ability to receive, store and release translated and localised content in a secure cloud environment.
We have long-standing relationships with all our translators, editors and proof-readers who are contracted with Logical and governed by strict confidentiality clauses through Non-Disclosure and Data Processing agreements. All client documents are treated as confidential and are securely held in line with current GDPR codes of conduct.
